Technology Home
PCSS Technology Department
In the ever-changing digital world, PCSS Technology is a robust department that keeps systems operating.
Some Of The Things We Do Besides Getting You Quotes
-
Voip Phones -
Printer Support -
Classroom Lab Support -
Swipe Cards -
PowerSchool Support
-
Repairs. -
Networking. -
Wireless access. -
Visitor Management assistance. -
Projectors.
-
Upgrades. -
email. -
Interactive whiteboards assistance. -
Gadgets. -
Testing software deployment.
-
Software Support. -
Password Support. -
Hardware Support -
Network Video Recorder Support -
Windows Preparation & Support.
-
Preparing Macs For Use -
Security Cameras -
Preparing iPads for use. -
Preparing Chromebooks for use. -
Website Support
Inventory Control Forms
A new fillable PDF is available for Acquisition, Disposal, and Transfer all in one form. It is entitled Putnam County Schools Asset Form.pdf. You can fill out the form on your device and then print the form.
Please Note: These are the official PCSS Inventory Control Forms. Using an outdated or altered form could cause your request to be delayed or rejected. Save yourself time and hassle, and only use official PCSS Inventory Control Forms.
Technology Safety Resources
Technology Map, & Information
Map to PCSS Technology Department
We are headquartered in the Annex Building (the Operations and Support Annex; formerly the Star Center/old Dry Valley School).
3860 Phifer Mountain Road
Cookeville, Tennessee 38506
Operating Hours
Contact us:
P: (931) 520-2100
F: (931) 372-0382
Standard Office hours: 8:00 a.m. to 4:00 p.m. CST
Hours may vary during non-school days, such as Fall, Spring and Summer Break.
Help Desk Tickets
Click below to submit an electronic request for technical assistance.
Work Order System - Help Desk Management - Maintenance, Nutrition, Technology, and/or Vehicle work order submissions. The icon in ClassLink is labelled GetHelp and looks like this:
![]()
You will need to log in to submit your request. If you have difficulty logging in, please call (931) 520-2100.
Please print and attach the work order to the asset needing repair. This helps us return your device to your school.
Only 1 item per work order, please.
Work Order Archive
Old Work Order System - PCSS Web Help Desk - Retired. This link is for technicians for archival purposes. If you can’t log in, use Get Help from Classlink (see above).
Meet the Technology Team
Scott Allen
Technology Support Technician
Mark Clark
Area Technology Coordinator
CCES, CES, NES, & PVES
Bill George
Area Technology Coordinator
ATMS, Burks, Central Receiving, Central Office, Food Service, Maintenance, MHS, & Transportation
April Hale
Education Information System/Database Administrator
Brenda Hughes
Clerical/EIS Assistant
Frankie Jerome
Technology Support Technician
School Age Care, & Student Services
Lance Key
Instructional Technology Coordinator
Michael McCarver
Area Technology Coordinator
AES, AHS/FLEX, AMS, PSES, PSMS, VITAL, & WPA
Angie Smith
Procurement Clerk
Marlen Weaver
Area Technology Coordinator
CHS, & JWES
Bryan West
Network Services Specialist
Mark West
Area Technology Coordinator
BPS, CsES, SES, UHS, & UMS
Willy Young
Lead Technician

