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Technology Home

PCSS Technology Department

In the ever-changing digital world, PCSS Technology is a robust department that keeps systems operating.

Some Of The Things We Do Besides Getting You Quotes

  • Voip Phone.
    Voip Phones
  • Printer.
    Printer Support
  • Classroom Lab.
    Classroom Lab Support
  • Access Swipe Card.
    Swipe Cards
  • PowerSchool
    PowerSchool Support
  • repairs
    Repairs.
  • networking
    Networking.
  • Access Points
    Wireless access.
  • Navigate360
    Visitor Management assistance.
  • Projectors
    Projectors.
  • A viewsonic Panel upgrading.
    Upgrades.
  • Email
    email.
  • interactive whiteboards
    Interactive whiteboards assistance.
  • security
    Gadgets.
  • testing software
    Testing software deployment.
  • Alexandria researcher.
    Software Support.
  • Login screen
    Password Support.
  • Dymo Label Printer
    Hardware Support
  • an NVR.
    Network Video Recorder Support
  • Dell Firmware Upgrade.
    Windows Preparation & Support.
  • A macbook
    Preparing Macs For Use
  • Network Security Camera
    Security Cameras
  • iPad
    Preparing iPads for use.
  • a chromebook
    Preparing Chromebooks for use.
  • The district Website
    Website Support

Inventory Control Forms

A new fillable PDF is available for Acquisition, Disposal, and Transfer all in one form. It is entitled Putnam County Schools Asset Form.pdf. You can fill out the form on your device and then print the form. 

Please Note: These are the official PCSS Inventory Control Forms. Using an outdated or altered form could cause your request to be delayed or rejected. Save yourself time and hassle, and only use official PCSS Inventory Control Forms.

Technology Map, & Information

Map to PCSS Technology Department

We are headquartered in the Annex Building (the Operations and Support Annex; formerly the Star Center/old Dry Valley School).

3860 Phifer Mountain Road

Cookeville, Tennessee 38506

Operating Hours

Contact us:
P: (931) 520-2100
F: (931) 372-0382
Standard Office hours: 8:00 a.m. to 4:00 p.m. CST
Hours may vary during non-school days, such as Fall, Spring and Summer Break.

Help Desk Tickets

Click below to submit an electronic request for technical assistance.

 

Work Order System - Help Desk Management - Maintenance, Nutrition, Technology, and/or Vehicle work order submissions. The icon in ClassLink is labelled GetHelp and looks like this:

The 'Get Help' logo features blue text on a white background with a speech bubble.

 

You will need to log in to submit your request. If you have difficulty logging in, please call (931) 520-2100.

Please print and attach the work order to the asset needing repair. This helps us return your device to your school.

Only 1 item per work order, please.

Work Order Archive

Old Work Order System - PCSS Web Help Desk - Retired. This link is for technicians for archival purposes. If you can’t log in, use Get Help from Classlink (see above).

Meet the Technology Team



A man with glasses and a beard is smiling.

Johnny Sloan

Supervisor

Email Johnny Sloan



Scott Allen

Technology Support Technician

email Scott Allen


Mark Clark

Area Technology Coordinator
CCES, CES, NES, & PVES

email Mark Clark


Bill George

Area Technology Coordinator
ATMS, Burks, Central Receiving, Central Office, Food Service, Maintenance, MHS, & Transportation

email Bill George


April Hale

Education Information System/Database Administrator

email April Hale


Brenda Hughes

Clerical/EIS Assistant

email Brenda Hughes 


Frankie Jerome

Technology Support Technician
School Age Care, & Student Services

email Frankie Jerome

Lance Key

Instructional Technology Coordinator

email Lance Key


Michael McCarver

Area Technology Coordinator
AES, AHS/FLEX, AMS, PSES, PSMS, VITAL, & WPA

email Michael McCarver


Angie Smith

Procurement Clerk

email Angie Smith


Marlen Weaver

Area Technology Coordinator
CHS, & JWES

email Marlen Weaver


Bryan West

Network Services Specialist

email Bryan West


Mark West

Area Technology Coordinator
BPS, CsES, SES, UHS, & UMS

email Mark West


Willy Young

Lead Technician

email Willy Young